Thank you for your interest in this project. We did not receive feedback or comments from our Western Water or City West Water communities during the consultation period to share with you and the decision making authorities. We will proceed with the work on the Permanent Water Saving Plan and share the results with you soon.

Below you can find all the information about the project. For any further questions, please email us at feedback@westernwater.com.au


Overview

Western Water and City West Water will join on 1 July 2021 to become Greater Western Water.

As part of our integration, and to reflect this change, we are updating our Permanent Water Saving Plans and combining them into one document (referred to as a variation). This updated Permanent Water Saving Plan will be for all Greater Western Water customers and come into effect from 1 July 2021.


What is a Permanent Water Saving Plan?

A Permanent Water Saving Plan sets out rules that all Victorians must follow to save water and prevent water from being wasted. These rules let you know how you can use water around your home and for your residential or commercial garden or lawn.

These rules do not apply to recycled, reclaimed, rain or grey water except if supplemented by drinking water.


What is changing in the updated plan?

The only things that are changing in the updated plan are:

  • references to Western Water and City West Water – these have all been changed to Greater Western Water
  • the areas that are covered by the plan – these are all the areas covered by Greater Western Water.

All the other details in the updated plan are not changing, including the water saving rules and criteria to apply for an exemption. These details have not changed for Western Water or City West Water customers.

See the links at right for more information or to compare the current plans with the updated version.


What are the water saving rules in the updated draft plan?

The below table outlines the rules in the updated draft plan.

UseRule
Hand-Held HoseWater from a hand-held hose must not be used for any purpose at any time unless the hose:

  • is fitted with a trigger nozzle; and
  • is leak-free.
Residential or Commercial Gardens and LawnsA residential or commercial garden or lawn area cannot be watered except:

  • with a hand-held hose, bucket or watering can at any time; or
  • by a watering system between the hours of 6pm and 10am on any day.
Public Gardens and Lawns and Playing SurfacesA public garden or lawn area or a playing surface cannot be watered except:

  • with a hand-held hose, bucket or watering can at any time; or
  • by a watering system fitted with a rain or soil moisture sensor between the hours of 6pm and 10am on any day; or
  • in accordance with an approved Water Use Plan.

Fountains and Water Features

Water cannot be used in a fountain or a water feature unless the fountain or water feature recirculates the water.
Cleaning of Hard SurfacesWater cannot be used to clean hard surfaces (including, driveways, paths, concrete, tiles, timber decking) except:

  • where cleaning is required as a result of an accident, fire, health hazard, safety hazard or other emergency; or
  • if staining to the surface has developed and then only once a season; or
  • in the course of construction or renovation, and then only by means of:
  • a high-pressure water cleaning device;
  • or if such a device is not available, a hand-held hose or a bucket.

Have your say

We are seeking your feedback on the updated Permanent Water Saving Plan. You can provide feedback below from 9 April to 7 May 2021.

For more information about the creation of Greater Western Water visit the Western Water website.